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FAQ

  • How Long Does It Take To Process A Return Or Exchange?
    We process all returns and exchanges within 2 business days after they are received back at the Male Power warehouse.
  • What Currencies Do You Accept?
    All prices are displayed in US Dollars. International customers can find an exchange rate converter online to convert prices to their country’s currency. Credit card companies may charge a currency conversion fee for international purchases. Male Power is not responsible for these fees. You will need to contact your credit card issuer to confirm what rates they may charge.
  • What is Male Lingerie?
    Although Male Power offers a variety of men's underwear styles from more general to a little more risque, we're known for our stylish male lingerie. Male lingerie can include crotchless and strappy styles, in addition to a variety of fabrics and colors. Whatever you choose, the goal of male lingerie is to truly impress your partner, and make you feel good. Isn't it time you treat your partner and yourself to a new pair of sexy lingerie for men? And don't worry, male lingerie isn't only for men of a certain sexual orientation, our lingerie is also for straight men. Take a look at our variety of collections of male lingerie on our site, you can thank us later!
  • Why Didn’t I Receive My Confirmation Email?
    Your spam filter may have blocked it. We kindly recommend that you check your junk mail folder and add info@malepower.com to your safe senders list. If it’s not in your junk mail folder, please confirm that the email provided is correct. If you continue to experience issues, please contact our customer service department at info@malepower.com with your confirmation number, and we will gladly assist you with your order.
  • Do You Offer Free Shipping?
    Yes, we do! If you are located within the United States and your order totals a minimum of $49.95, you will receive FREE standard shipping. By selecting this option, your order will be received in approximately 3-5 business days depending on your location.
  • Do You Ship In Discreet Packaging?
    We understand the need for discretion and all merchandise shipped from malepower.com is packed in nondescript pouches or boxes. In addition, the name on our return address label will read as MP Apparel. MP Apparel will also be the name that appears on your credit card statement
  • Do You Ship Internationally?
    Of course we do! Men all over the world should be able to experience the thrill of wearing Male Power underwear. We ship via U.S. Postal Service and most international packages should be delivered in 5-20 days, depending on the country we’re shipping to. The recipient of an international shipment may be subject to import taxes, customs duties and fees which are levied once a shipment arrives in your country. Additional charges for customs clearance are the sole responsibility of the recipient; Male Power has no control over these charges, and we cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimate. Malepowerofficial.com is not responsible for additional import taxes, customs duties and fees.
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